The Carroll Labor Government has been called on to explain the unacceptable delays in reimbursements for regional patients through the Victorian Patient Transport Assistance Scheme (VPTAS).
The Nationals’ Melina Bath raised VPTAS reimbursement delays in state parliament after a Bass Coast resident undergoing cancer treatment at Latrobe Regional Health was left waiting over five months for a reimbursement under the state government’s scheme.
Ms Bath cited the case of a Cowes resident who despite submitting all required documentation in April, is yet to receive reimbursement.
“A regional patient travelling a 240 kilometre round trip each day for 30 days to access lifesaving radiation treatment at Gippsland’s Cancer Care Centre should be receiving timely reimbursements.
“Frustratingly, this example is not an isolated case – there’s ongoing problems with the scheme, with examples right across regional Victoria being raised with Nationals MPs.
“In delaying reimbursements, the Carroll Labor Government is adding to the financial burden on regional patients.
“Regional Victorians face higher healthcare costs, longer travel times and poorer health outcomes than their metropolitan counterparts, making prompt VPTAS payments essential.”
Ms Bath said patients should be focused on their treatment and recovery, not left worrying about out-of-pocket costs while waiting months for reimbursement during a cost-of-living crisis.
“When seriously unwell, many patients reduce their working hours or leave the workforce altogether, while carers often sacrifice income to provide vital support.
“The Carroll Labor Government must explain why these delays are occurring and what immediate action it is taking to ensure regional patients receive the reimbursement they deserve.”
“Regional Victorians deserve a government that manages essential health support schemes properly, patients should be able to direct their energy to their health and wellbeing instead of chasing up government payments they’re entitled to receive.”

